Terms & Privacy Policy

Terms of Use

About this website
This website is operated by Americool Heating & Air, a family-owned heating, air conditioning and insulation company based in Placentia, California (CA License #971329). It gives general information about our services and lets you contact us or request a free estimate.

Information on this site
We work to keep the information on this website accurate and up to date. Service descriptions, photos and general advice are for information only and are not a quote, guarantee or professional assessment of your home. Every job is different, so pricing and recommendations are only given after we look at your system or property.

Estimates and services
Requesting an estimate through this website does not create a contract. Any work we carry out is covered by the written estimate, agreement or invoice you receive from us for that job.

Calls and text messages
If you call or text us using the buttons on this website, standard call and messaging rates from your phone carrier may apply. We will only use your number to respond to your request and arrange your service.

Reviews
Customer reviews shown on this website come from third-party platforms such as Angi and Yelp. They reflect the opinions of those customers, not Americool Heating & Air.

Links to other websites
This website may link to other sites, such as review platforms, social media or maps. We are not responsible for the content or privacy practices of those websites.

Website content
The text, photos and logo on this website belong to Americool Heating & Air and may not be copied or used without our permission.

Limitation of liability
This website is provided “as is.” To the extent allowed by law, Americool Heating & Air is not liable for any loss or damage arising from your use of this website or reliance on its content.

Changes to these terms
We may update this page from time to time. The date at the top shows when it was last changed.

Privacy Policy

Information we collect
When you fill out our Request Service form, we collect the details you give us:

• First name
• Phone number
• Email address
• The service you’re interested in
• Any message you include

If you call or text us, we receive your phone number and any information you share.

We also collect basic website usage information automatically, such as pages visited, device and browser type, and general location (city or region). We do this through cookies and Google Analytics.

How we use your information
We use your information to:

• Respond to your request and provide your free estimate
• Schedule and carry out service
• Follow up about work we have done for you
• Improve our website and understand how visitors use it

We do not sell or rent your personal information.

Who we share it with
We only share your information with service providers that help us run our business and this website. These include our website host, email delivery, Google Analytics, and Google reCAPTCHA, which protects our form from spam. [Add any other tools, e.g. a CRM or scheduling software.] These providers may only use your information to provide their services to us.

We may also disclose information if required by law.

Cookies and analytics
This website uses cookies to make it work properly and to measure visits. You can block or delete cookies in your browser settings. The site will still work, but some features may not. Our form uses Google reCAPTCHA, which is subject to Google’s Privacy Policy and Terms of Service.

Do Not Track
Our website does not currently respond to “Do Not Track” browser signals.

How we protect your information
We use reasonable measures to protect the information you send us, including a secure (SSL) connection. No method of sending or storing data online is completely secure, however.

How long we keep it
We keep your information only as long as needed to respond to you, provide service and meet our legal and record-keeping obligations.

Your choices
You can ask us to review, update or delete the personal information you have shared with us, or ask us to stop contacting you. To do this, email or call us using the details below.

Children’s privacy
This website is not intended for children under 13, and we do not knowingly collect their information.

Changes to this policy
If we change how we handle your information, we will update this page and the date at the top.

Contact Us

Americool Heating & Air
Placentia, CA
Phone: (714) 356-8826
Email: americoolca@yahoo.com